Privacy Policy

At QLAM, we respect your privacy and are committed to protecting the personal information you provide when using our website or placing an order.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Order details

  • Payment-related information, where applicable

  • Information you provide when contacting our customer support

How We Use Your Information

We use your information to:

  • Process and confirm your orders

  • Arrange product delivery

  • Contact you regarding your order

  • Provide customer support

  • Process returns, exchanges, or refunds

  • Improve our products, services, and website

  • Prevent fraudulent or unauthorized activities

Sharing Your Information

QLAM does not sell, rent, or trade your personal information.

We may share necessary information with trusted service providers only when required to complete your order or provide our services. This may include:

  • Courier and delivery partners

  • Payment service providers

  • Website and technology service providers

These parties are expected to use your information only for the purpose of providing the required service.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, remember preferences, and improve our services.

You may adjust your browser settings to manage or disable cookies. However, some website features may not function properly if cookies are disabled.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Information

You are responsible for providing accurate and up-to-date information when placing an order.

If you believe that the information you have provided to QLAM is incorrect or needs to be updated, please contact our customer support.

Third-Party Links

Our website may contain links to third-party websites or services. QLAM is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing any personal information.

Policy Updates

QLAM may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updated